FAQ's and Tips for Outlook 2002
and Tricks from Microsoft for Outlook 2002
- How do I activate the Out of Office assistant?
From the Inbox folder, got to Tools and choose Out of Office
Assistant from the drop down list.
The radio button
indicates whether the Out of Office Assistant has been activated or
- How do I use voting buttons?
In the body of a message click on the Options button.
Under the Voting and Tracking section, click on
Use voting buttons.
Choose possible responses from the drop down list.
You can create custom buttons by
deleting default button names and typing new names separated
by a semicolon (e.g., Monday; Wednesday; Friday).
- How do I request notification be sent to
me when my email messages have been read?
Under Tools choose Options, Email Options,
Tracking Options, and then check Request a read receipt. To request
a receipt for an individual message,
click on Options before sending the message and choose
Request a read or delivery receipt under the Voting and Tracking
- How do I change the default folder at startup?
Go to Tools, Options, Other,
Advanced Options, and choose the folder you wish from the Startup
in this folder drop down list.
- How do I make Outlook save a copy of the
messages I send?
Go to Tools, Options, Preferences, Email Options.
Check the Save
copies of messages in Sent Items
folder radio box.
- How do I access my Outlook account via Netscape
or Internet Explorer?
Launch Netscape and type https://exchange.unh.edu/
in the location field. Enter
your username at the logon screen.
Type the name of your domain (AD, BUS-SVC-CTR, GRANITE), a slash,
and your username in the logon box. Enter the password you use to log into the network in the password
box. For more information, click here.
- How do I quickly add an address to my contacts
Open the message from the person you wish to add to your Contacts folder.
Right click on the name (address) in the From: field.
Choose Add to Contacts.
Note that name and the email address are the only data automatically
fed into the Contact information.
- How can I share a distribution list I've
Open and address a new email message. Click on the down arrow
to the right of the paper clip icon, and select Item.
Choose the distribution list from your Contacts folder and send
the message. The recipient can then drag and drop the distribution list
to their Contacts folder.
- How do I create a signature file?
Under the Tools menu, choose Options and then
Mail Format. Click Signatures, then click New.
Enter a name for your signature.
Under Choose how to create a new signature, indicate whether
you want to start from scratch or edit an existing signature you have
created. In the signature
text box, type the information you want to include in your signature
NOTE: It is advisable
to keep your signature file simple to ensure all recipients will be
able to read it.
- How do I check my folder sizes and space
Right click on Outlook Today at the top of the folder list. Choose Properties for "Outlook Today"...
Click on Folder Size.
Outlook will display the folder sizes for each field and subfield.
the Exchange Server, each mailbox is allotted 50MB of Space. A
warning will be issued when the size exceeds 40MB.
- How do I prevent junk-mail from continually
arriving in my Inbox?
If you are unable to subscribe from the list that generated the unwanted
email, you can create a rule to delete it as soon as it arrives.
to find out how to do so with the Rules Wizard.
If a .pst file exceeds
2GB, Outlook can't open it. The pst2gb.exe tool, which you can
get from Microsoft Product Support Services
to download), can help you recover
most of your data, but you probably won't get it all
back. Try to keep any .pst files well under that 2GB limit. To
maintain reasonably sized .pst files, delete
messages you don't need to keep,
empty the Deleted Items folder regularly or automatically, and
occasionally compact the .pst file to remove
the empty space that remains after
you delete items. To compact the .pst file, right-click Outlook
Today, click Advanced,
and click Compact Now. If you encounter difficulty using
the crop tool, call the HelpDesk at 2-4242 or phone/email the CIS contact
at the bottom of this page.