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FAQ's and Tips for Outlook 2002

Tips and Tricks from Microsoft for Outlook 2002

  • How do I activate the Out of Office assistant?

From the Inbox folder, got to Tools and choose Out of Office Assistant from the drop down list.  The radio button indicates whether the Out of Office Assistant has been activated or not.

  • How do I use voting buttons?

In the body of a message click on the Options button.  Under the Voting and Tracking section, click on Use voting buttons.  Choose possible responses from the drop down list.  You can create custom buttons by deleting default button names and typing new names separated by a semicolon (e.g., Monday; Wednesday; Friday).    

  • How do I request notification be sent to me when my email messages have been read?

Under Tools choose Options, Email Options, Tracking Options, and then check Request a read receipt. To request a receipt for an individual message,  click on Options before sending the message and choose Request a read or delivery receipt under the Voting and Tracking  options

  • How do I change the default folder at startup?

Go to Tools, Options, Other, Advanced Options, and choose the folder you wish from the Startup in this folder drop down list.

  • How do I make Outlook save a copy of the messages I send?

Go to Tools, Options, Preferences, Email Options.  Check  the Save copies of messages in Sent Items folder radio box.

  • How do I access my Outlook account via Netscape or Internet Explorer?

Launch Netscape and type https://exchange.unh.edu/ in the location field.  Enter your username at the logon screen.  Type the name of your domain (AD, BUS-SVC-CTR, GRANITE), a slash, and your username in the logon box.  Enter the password you use to log into the network in the password box.  For more information, click here.

  • How do I quickly add an address to my contacts folder?

Open the message from the person you wish to add to your Contacts folder.  Right click on the name (address) in the From: field.  Choose Add to Contacts.  Note that name and the email address are the only data automatically fed into the Contact information.

  • How can I share a distribution list I've created?

Open and address a new email message.  Click on the down arrow to the right of  the paper clip icon, and select Item.  Choose the distribution list from your Contacts folder and send the message.  The recipient can then drag and drop the distribution list to their Contacts folder.

  • How do I create a signature file?

Under the Tools menu, choose Options and then Mail Format.  Click Signatures, then click New.  Enter a name for your signature.  Under Choose how to create a new signature, indicate whether you want to start from scratch or edit an existing signature you have created.  In the signature text box, type the information you want to include in your signature

NOTE:  It is advisable to keep your signature file simple to ensure all recipients will be able to read it.

  • How do I check my folder sizes and space available?

Right click on Outlook Today at the top of the folder list.  Choose Properties for "Outlook Today"...  Click on Folder Size.  Outlook will display the folder sizes for each field and subfield.

NOTEOn the Exchange Server, each mailbox is allotted 50MB of Space.  A warning will be issued when the size exceeds 40MB.

  • How do I prevent junk-mail from continually arriving in my Inbox?

If you are unable to subscribe from the list that generated the unwanted email, you can create a rule to delete it as soon as it arrives.  Click here to find out how to do so with the Rules Wizard.

If a .pst file exceeds 2GB, Outlook can't open it. The pst2gb.exe tool, which you can get from Microsoft Product Support Services (click here to download), can help you recover most of your data, but you probably won't get it all back. Try to keep any .pst files well under that 2GB limit. To maintain reasonably sized .pst files, delete messages you don't need to keep, empty the Deleted Items folder regularly or automatically, and occasionally compact the .pst file to remove the empty space that remains after you delete items. To compact the .pst file, right-click Outlook Today, click Advanced, and click Compact Now. If you encounter difficulty using the crop tool, call the HelpDesk at 2-4242 or phone/email the CIS contact at the bottom of this page.

 


 

 

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Last Updated: August 09, 2005